by Customer Support » Tue Jun 29, 2010 8:35 am
Hi,
Thank you for contacting us. We are sorry to hear that there is still no sign of your parcels from the order #589818. Unfortunately we cannot track them as well. We are ready to issue a full refund. Before we do it, we kindly ask you to make sure that there are no parcels for you at the post office. Can you contact them and check this?