Order 589818

Order 589818

Postby Blackcloud » Mon Jun 21, 2010 9:40 pm

What is the status of 589818.
Thank you!
Blackcloud
 
Posts: 4
Joined: Sun Mar 14, 2010 4:00 pm

Re: Order 589818

Postby Customer Support » Tue Jun 22, 2010 8:18 am

Hi,

Thank you for your post. We have sent you an e-mail in regards to this transaction. Please check your mailbox.
Customer Support
 
Posts: 228
Joined: Tue Apr 25, 2006 7:14 am

Re: Order 589818

Postby Blackcloud » Tue Jun 29, 2010 5:42 am

Well its been a week and no sign of my smokes. Tracking info is totally blank. Post office has no record of these items being sent. Please remit refund.
Thank you
Blackcloud
 
Posts: 4
Joined: Sun Mar 14, 2010 4:00 pm

Re: Order 589818

Postby Customer Support » Tue Jun 29, 2010 8:35 am

Hi,

Thank you for contacting us. We are sorry to hear that there is still no sign of your parcels from the order #589818. Unfortunately we cannot track them as well. We are ready to issue a full refund. Before we do it, we kindly ask you to make sure that there are no parcels for you at the post office. Can you contact them and check this?
Customer Support
 
Posts: 228
Joined: Tue Apr 25, 2006 7:14 am

Re: Order 589818

Postby Blackcloud » Mon Jul 05, 2010 5:23 am

I checked local postoffice on saturday. No packages or tracking info. Please remit funds for this order only
Blackcloud
 
Posts: 4
Joined: Sun Mar 14, 2010 4:00 pm

Re: Order 589818

Postby Customer Support » Mon Jul 05, 2010 7:44 am

Hi,

Thank you for getting back to us. We have issued a full refund for the order #589818. Your money will be credited back within 7 working days.
Have a nice day!
Customer Support
 
Posts: 228
Joined: Tue Apr 25, 2006 7:14 am


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